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Information and Advice

Every effort is made to ensure the accuracy of the information or advice contained in this website or provided by employees of the Gold Coat Pet Centre. This information is provided in good faith and is not intended for professional use or to replace professional advice. Furthermore, any use of the information contained in this website or provided by employees is at the users own risk. Gold Coast Pet Centre Pty Ltd, its directors and employees do not accept any responsibility arising in any way (including negligence) for the suitability of, errors in or omissions from the information in this website or advice provided by employees of Gold Coast Pet Centre.

Product Availability

All products listed on this website were available at time of publication and Gold Coast Pet Centre or its directors or employees will not be responsible for ‘out of stock’ products or other supplier problems associated with product availability. Photos and illustrations of products are only a representation of the products advertised and variations may occur.
In the event that a product ordered is not available we will contact you within 2 business days to arrange a suitable alternative product, backorder or refund.

Privacy Policy

We are committed to keeping your details private and any information our staff at the Gold Coast Pet Centre collect in relation to you is kept strictly secured. We do not sell, pass on or trade any of your personal details with any other person or entity.

Any information that we collect from you is used to identify your orders, contact you in relation to orders or queries, provide you with our monthly specials (if applicable) and to personalise your shopping experience with us.

Gold Coast Pet Centre uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Gold Coast Pet Centre only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.